Experience Redefined.
Success Reimagined.
We are a boutique advisory and consultancy specialising in disrupting existing HR practices to promote a workplace community driven by better employee experiences.
About Us
We are experience outcome matchers.

CEMX has its origins in our 30+ years of HR, IR and WHS practice as employees, managers, executives and now consultants.

Exploring how employee experiences in the workplace become a predictor of how customers experience the organisation has been, and continues to be, an exciting journey that we hope is of benefit to others.

We love the idea of disrupting traditional approaches to HR, and have long argued that if HR managers want a seat at the table, what will they do with it? Will they challenge the existing orthodoxy and serve the interests of employees, customers and the employer in a balanced and respectful way?

We are not saying it is easy and we tackle challenges in the operations of clients every day, however that doesn’t stop us from continuing to strive for something better.

We hope we can help you through your challenges as well.
Over 12 years of active workplace practice, we have empowered +100 firms and the success of 65 professionals..
See what clients are saying
Easy steps, big changes.
01
Discover
Data analysis and review of existing practices.
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02
Deep Dive
Follow through focus groups and one-on-one discussion
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03
Transform
Detailed change strategy and implementation plan
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We have delivered critical value for clients ranging from start-ups to not-for-profit organisations and publicly listed businesses
...and +17 active clients.
Experience outcome matching.
What our clients are saying
Ron has been an effective advocate for the development of a more inclusive culture across our business. As a tourism and hospitality venue we experienced a number of challenges during the COVID and post-COVID periods, especially with the interface between new staff and customers.
Through Ron’s support we were able to create a dynamic and successful leadership group, supported by highly talented staff.
Ron was instrumental in developing a 360 degree survey tool which we have used oved the last 3 years to guide senior and middle management in their day-to-day roles as well as providing a framework for continuous learning.
His role has been equally important in identifying necessary changes in our structure to build growth and improved customer experiences.
Grant Brinklow
CEO at Sandalford Wines
The Prendiville Group have consulted with Ron on a wide range of workplace matters. We have always found his advice to be measured and targeted to the needs of our venues.
Ron has been instrumental in supporting our Group Talent and Culture Manager with developing engagement and exit surveys which are used to support our goal in creating an industry leading workplace experience.
Tony Dichiera
CEO at Prendiville Group
Learn more about our insights and commentary on disrupting for better experiences
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Let there be change.
We would love to connect and discuss your vision, opportunities and challenges.
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